question

Jozef K. avatar image
Jozef K. asked ·

Hybris plugin not visible

Hi,

I have tried to install HYBRIS fastpack as described. I receive the message that plugin has been successfully installed, but when I want to open HYBRIS dashboards, I don't see them.

Also I don't see HYBRIS listed in my plugins.

Are there any logs where I could check if plugin installation was really successful?

6.5hybris
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Reinhard B. avatar image
Reinhard B. answered ·

Hi Jozef,

you can check Server.0.0.log in the AppMon server log directory or available via System Information dashlet.

Which version of the fastpack did you use and which version of AppMon are you running?

Reinhard

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Jozef K. avatar image
Jozef K. answered ·

Hello Reinhard,

I am now confused. When I look in the log, I can see that many dashboards were installed, but they are all called y_Production* or y_Staging*.

Honestly I was expecting that I will see some dashboards with Hybris in the name and that there will be Hybris Plugin installed, as the DTP file itself is called hybris-fastpack-latest.dtp.

So I guess, that it was just my misunderstanding.

Thank you

Jozef

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Joe H. avatar image
Joe H. answered ·

I would look in the client.0.0.log, located on your local client (USER_HOME/.dynatrace/), as well as look in the server.0.0.log (DT_SERVER_HOME/logs/server/). Also try restarting your client, then perform the import again.

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