hi Dynatrace Team
I am getting an exception while trying to set up DynaTrace agent on JBoss App
Below is the exception:
Exception while connecting to collector, info:<connect()/apr_socket_connect(), 730060, Connection timed out>
I am not able to ping the collector from the Application server(where dTagent is configured).
I know there is a firewall issue between agent and collector and I need to have a firewall opened for the collector port.
My question is: Is the communication between Agent and collector is two way? because that is how I will have the firewall rule set up. Or Is it only Agent that sends the data to Collector? Does Collector sends a request for data as well? please elaborate on this communication.
great thanks for your help in advance.
Answer by Malik R. ·
See the following documentation on Collector Best practices
The agent communicates with the collector. There should be no firewall between agent and collector.
Answer by Babar Q. ·
The communication is from agent to collector only so you don't need to open the bidirectional.
Just open the port from agent to the collector e.g. 9998 from application to the collector IP address 0000.1111.2222.3333
nobootstrap for JVM 2 Answers