question

Mayana K. avatar image
Mayana K. asked ·

Issues in Uninstalling of old dynatrace clients

Hi,

I am facing issues in uninstalling of old dynatrace clients 5.5/6.1/6.5. To uninstall it require the setups ?

Regards,

Mayana khan

6.5client6.26.1
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1 Answer

Florent D. avatar image
Florent D. answered ·

Hi

it is worth checking that these clients were not installed via the portable client. If that the case, windows would have no information about it as it is just a zip file and not an MSI.

Regards

Flo

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Hi @Florent D.

I am not sure how they were installed these clients. For Un-install do we need to copy the setup to desired location?

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if the uninstaller doesn't work, simply delete the file system where they have been installed. Typically c:\program files\dynatrace\dynatrace x.x

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