I created a Purepath Response Time measure and enabled the option to ‘create measure for each agent’. My question is the following. Let's say I have agents on Components A, B and C. When I chart the purepath response time measure and filter to only include the agent on Component A, what does it actually chart? Is it:
2. The contribution to the purepath response time by Component A?
Visually complete for BT 1 Answer
BT/ Measures for UA 1 Answer