question

Babar Q. avatar image
Babar Q. asked ·

Business Analytics Data Missing

Dear All,

Yesterday we migrated application from 7.1 to 7.2 but now there is no data on the Business analytics web dashboard.

Regards,

Babar

7.2web dashboard
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Babar Q. avatar image
Babar Q. answered ·

Hello @sebastian k.

Dynatrace replied that this was a known problem and been fixed by 7.2.4 release.

Regards,

Babar

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Thx for info :) I'll do updates on my customers :)

Sebastian

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@Babar Q. if we put that fix , will be able to get data backward

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Hello @Baker A.

Yes. You will be able to see all your historical data.

Regards,

Babar

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Sebastian K. avatar image
Sebastian K. answered ·

Hello, did you checked if performance wherehouse has connected after migration? It is always disconnected after migration proces (at least on my experience)

Sebastian

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Hello @sebastian k.

Yes. PWH is connected, and everything is working perfectly except missing data of Business Analytics.

Regards,

Babar

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