• Forums
    • Public Forums
      • Community Connect
      • Dynatrace
        • Dynatrace Open Q&A
      • Application Monitoring & UEM
        • AppMon & UEM Open Q&A
      • Network Application Monitoring
        • NAM Open Q&A
        • Enterprise Synthetic Monitoring
      • Synthetic Classic
        • Synthetic Classic Open Q&A
  • Home /
  • Public Forums /
  • Application Monitoring & UEM /
  • AppMon & UEM Open Q&A /
avatar image
Question by Naveen M. · Apr 17, 2019 at 01:06 PM · uem appmon 7 7.2 apache webserver

Master and sub agents have different versions for unix agent

After installing 7.2 agents and when latest patch is applied, the master and sub agents are into the different versions. no matter on how I restart (as per order), it never got fixed. So, need help to resolve the issue

apache-agent-issue.png (19.1 kB)
Comment

People who like this

0 Show 0
10 |2000000 characters needed characters left characters exceeded
â–¼
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Viewable by all users

Up to 10 attachments (including images) can be used with a maximum of 52.4 MB each and 262.1 MB total.

1 Reply

  • Sort: 
  • Most voted
  • Newest
  • Oldest
avatar image

Answer by Rodrigo A. · Apr 17, 2019 at 02:13 PM

Hello,

I think you should do a apachectl stop + apachectl start ( do not use restart)
https://www.dynatrace.com/support/help/offline-doc/what-is-complete-apache-web-server-restart/

Upgrade agent info:
1) restart the Dynatrace web server service
2) restart the apache process
https://www.dynatrace.com/support/doc/appmon/installation/upgrade-and-migration-guide/upgrade-agents/

Upgrade video (min 34 he upgrade the agents)
https://university.dynatrace.com/ondemand/appmon/4...

Regards

Comment

People who like this

0 Show 0 · Share
10 |2000000 characters needed characters left characters exceeded
â–¼
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Viewable by all users

Up to 10 attachments (including images) can be used with a maximum of 52.4 MB each and 262.1 MB total.

Join the conversation!

First steps in the forum
Community User Guide

NAM 2019 SP3 is available


Check updated libraries and support added in the latest NAM service pack.

Learn more

LIVE WEBINAR

"Performance Clinic - Monitoring as a Self Service with Dynatrace"


JANUARY 15, 3:00 PM GMT / 10:00 AM ET

Register here

Follow this Question

Answers Answers and Comments

35 People are following this question.

avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image

Related Questions

User Action take duration time much, what is a point the root cause. Mobile App/Apache/Java/Server/Network 3 Answers

When will Apache and Java OneAgent be supported on Solaris SPARC and Linux PPC ? 2 Answers

Use new AppMon agent directly 1 Answer

Web Request - Header Value measure for splitting not working on Accept-Language header 2 Answers

iOS instrument not working when app uploaded in appstore 1 Answer

Forum Tags

dotnet mobile monitoring load iis 6.5 kubernetes mainframe rest api errors dashboard framework 7.0 appmon 7 health monitoring adk log monitoring services auto-detection uem webserver test automation license web performance monitoring ios nam probe collector migration mq web services knowledge sharing reports window java browser agent community user guide hybris javascript appmon sensors good to know search 6.3+ server documentation easytravel web dashboard kibana system profile purelytics docker splunk 6.1 process groups account 7.2 rest dynatrace saas spa guardian appmon administration production user actions postgresql upgrade oneagent measures security Dynatrace Managed transactionflow diagnostics user session monitoring unique users continuous delivery configuration alerting NGINX splitting business transaction client 6.3 installation chart database scheduler apache mobileapp RUM php dashlet azure purepath plugins agent 7.1 appmonsaas messagebroker nodejs 6.2 incidents android sensor performance warehouse
  • Forums
  • Public Forums
    • Community Connect
    • Dynatrace
      • Dynatrace Open Q&A
    • Application Monitoring & UEM
      • AppMon & UEM Open Q&A
    • Network Application Monitoring
      • NAM Open Q&A
      • Enterprise Synthetic Monitoring
    • Synthetic Classic
      • Synthetic Classic Open Q&A