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Question by Naveen M. · Apr 17, 2019 at 01:06 PM · uem appmon 7 7.2 apache webserver

Master and sub agents have different versions for unix agent

After installing 7.2 agents and when latest patch is applied, the master and sub agents are into the different versions. no matter on how I restart (as per order), it never got fixed. So, need help to resolve the issue

apache-agent-issue.png (18.7 KiB)
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Answer by Rodrigo S. · Apr 17, 2019 at 02:13 PM

Hello,

I think you should do a apachectl stop + apachectl start ( do not use restart)
https://www.dynatrace.com/support/help/offline-doc/what-is-complete-apache-web-server-restart/

Upgrade agent info:
1) restart the Dynatrace web server service
2) restart the apache process
https://www.dynatrace.com/support/doc/appmon/installation/upgrade-and-migration-guide/upgrade-agents/

Upgrade video (min 34 he upgrade the agents)
https://university.dynatrace.com/ondemand/appmon/4...

Regards

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