question

manal c. avatar image
manal c. asked ·

Cannot create collectors

We have a problem of creating collectors, We have updated the certificates (Server and client side).

But we cannot create new collectors, we get the following error:

Any suggest?

Thank you.


com.dynatrace.diagnostics.collector 4 0 2019-04-26 12:44:28.391
!MESSAGE FrameworkEvent ERROR
!STACK 0
org.osgi.framework.BundleException: Exception in com.dynatrace.diagnostics.collector.CollectorBundleActivator.start() of bundle com.dynatrace.diagnostics.collector.
at org.eclipse.osgi.framework.internal.core.BundleContextImpl.startActivator(BundleContextImpl.java:734)
at org.eclipse.osgi.framework.internal.core.BundleContextImpl.start(BundleContextImpl.java:683)
at org.eclipse.osgi.framework.internal.core.BundleHost.startWorker(BundleHost.java:381)
at org.eclipse.osgi.framework.internal.core.AbstractBundle.resume(AbstractBundle.java:389)
at org.eclipse.osgi.framework.internal.core.Framework.resumeBundle(Framework.java:1131)
at org.eclipse.osgi.framework.internal.core.StartLevelManager.setBundleSL(StartLevelManager.java:693)
at org.eclipse.osgi.framework.internal.core.StartLevelManager.dispatchEvent(StartLevelManager.java:435)
at org.eclipse.osgi.framework.internal.core.StartLevelManager.dispatchEvent(StartLevelManager.java:1)
at org.eclipse.osgi.framework.eventmgr.EventManager.dispatchEvent(EventManager.java:230)
at org.eclipse.osgi.framework.eventmgr.EventManager$EventThread.run(EventManager.java:340)

Caused by: com.dynatrace.diagnostics.keystore.exceptions.DynaTraceKeyStoreException: key store has already been initialized.

at com.dynatrace.diagnostics.keystore.impl.CollectorKeyStore.createInstance(CollectorKeyStore.java:95)
at com.dynatrace.diagnostics.collector.Collector.initCollectorKeyStore(SourceFile:890)
at com.dynatrace.diagnostics.collector.Collector.<init>(SourceFile:390)
at com.dynatrace.diagnostics.collector.Collector.osgiStart(SourceFile:1443)
at com.dynatrace.diagnostics.collector.CollectorBundleActivator.start(SourceFile:71)
at org.eclipse.osgi.framework.internal.core.BundleContextImpl$1.run(BundleContextImpl.java:711)
at java.security.AccessController.doPrivileged(Native Method)
at org.eclipse.osgi.framework.internal.core.BundleContextImpl.startActivator(BundleContextImpl.java:702)
... 9 more
Root exception:

com.dynatrace.diagnostics.keystore.exceptions.DynaTraceKeyStoreException: key store has already been initialized.

at com.dynatrace.diagnostics.keystore.impl.CollectorKeyStore.createInstance(CollectorKeyStore.java:95)
at com.dynatrace.diagnostics.collector.Collector.initCollectorKeyStore(SourceFile:890)
at com.dynatrace.diagnostics.collector.Collector.<init>(SourceFile:390)
at com.dynatrace.diagnostics.collector.Collector.osgiStart(SourceFile:1443)
at com.dynatrace.diagnostics.collector.CollectorBundleActivator.start(SourceFile:71)
at org.eclipse.osgi.framework.internal.core.BundleContextImpl$1.run(BundleContextImpl.java:711)
at java.security.AccessController.doPrivileged(Native Method)
at org.eclipse.osgi.framework.internal.core.BundleContextImpl.startActivator(BundleContextImpl.java:702)
at org.eclipse.osgi.framework.internal.core.BundleContextImpl.start(BundleContextImpl.java:683)
at org.eclipse.osgi.framework.internal.core.BundleHost.startWorker(BundleHost.java:381)
at org.eclipse.osgi.framework.internal.core.AbstractBundle.resume(AbstractBundle.java:389)
at org.eclipse.osgi.framework.internal.core.Framework.resumeBundle(Framework.java:1131)
at org.eclipse.osgi.framework.internal.core.StartLevelManager.setBundleSL(StartLevelManager.java:693)
at org.eclipse.osgi.framework.internal.core.StartLevelManager.dispatchEvent(StartLevelManager.java:435)
at org.eclipse.osgi.framework.internal.core.StartLevelManager.dispatchEvent(StartLevelManager.java:1)
at org.eclipse.osgi.framework.eventmgr.EventManager.dispatchEvent(EventManager.java:230)
at org.eclipse.osgi.framework.eventmgr.EventManager$EventThread.run(EventManager.java:340)

!ENTRY org.eclipse.osgi 4 0 2019-04-26 12:44:28.393
!MESSAGE Bundle com.dynatrace.diagnostics.collectorbootstrap_7.1.0.1667 [5] is not active.

appmonagent7.0collectorerrors
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1 Answer

Soukaina H. avatar image
Soukaina H. answered ·

I have the same issue

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10 |2000000 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 50.0 MiB each and 250.0 MiB total.