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Asrui N. avatar image
Asrui N. asked ·

PHP on Apache Httpd load dynatrace bootstrap agent failed

Hi everyone,

When I installed Dynatrace Appmon agent on PHP on apache Http 2.4.6 but PHP can not load php agent, I check with command #php -m and the result is below:

I can not find any information of this problem. Can you help me, please?
Thanks so much.

Best Regards,
A. Noiua

agent7.2apachephphybris
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Asrui N. avatar image
Asrui N. answered ·

Hi Sebastian,

Thank you for your support. I have fixed this problem. The collector can not connect to Appmon server port 8041, when I open this port, It worked. Thank you so much.

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Sebastian K. avatar image
Sebastian K. answered ·

The first image is missing now, but it is possible that you've configured wrong path in php.ini I think. Did you follow this instructions?

https://www.dynatrace.com/support/doc/appmon/shortlink/id_php_agent_configuration#install-configure-and-verify

Sebastian

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Asrui N. avatar image
Asrui N. answered ·

Hi Sebastian, Here is log file from /opt/dynatrace-7.2/logs

dt_FOKR-APP02_bootstrap_19278.0.logdt_dtapacheagent24bo_FOKR-APP02_29881.0.log

Can you help me>

Thanks so much.


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Sebastian K. avatar image
Sebastian K. answered ·

Do you have any other logs available? I suggest collecting all logs and start support ticket.

Sebastian

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