question

Rafael G. avatar image
Rafael G. asked ·

Jira action plugin: Problem with custom field

Hello friends,

I was trying to use the the last version (0.1.1) of JIRA Action plugin, including custom fields, but no luck.

I have problems with custom field, I tried using ids, but always I received the message: " java.lang.UnsupportedOperationException - option is not a supported field type". Without the custom filed the plugin works perfect.


2019-09-23 13:37:51 UTC INFO [CreateIssueActionPlugin@com.dynatrace.diagnostics.jira.CreateIssueActionPlugin.action] ----------------------Executing JIRA - Create Issue Action Plugin-----------------------------
2019-09-23 13:37:51 UTC INFO [CreateIssueActionPlugin@com.dynatrace.diagnostics.jira.CreateIssueActionPlugin.action] Parameters are: jiraURL= https://jira.xxxxxxx.com, jiraUsername= xxxxxx, jiraPassword= *******, jiraProjectName= OPTI, jiraIssueTypeName= Alert
2019-09-23 13:37:51 UTC INFO [CreateIssueActionPlugin@com.dynatrace.diagnostics.jira.CreateIssueActionPlugin.action] number_of_incidents= 1
2019-09-23 13:37:52 UTC INFO [CreateIssueActionPlugin@com.dynatrace.diagnostics.jira.CreateIssueActionPlugin.action] summary=Alerta Test
2019-09-23 13:37:52 UTC INFO [CreateIssueActionPlugin@com.dynatrace.diagnostics.jira.CreateIssueActionPlugin.action] description=
  
||Details|| || 
|Severity| Informational| 
|Start Time| 2019-09-23 10:37:00| 
|End Time| -| 
|Duration| -| 
|Status| Open| 
|Server| XXX|
||Incident Rule|| ||  
|Name | Alerta Test|  
|Trigger Condition | PurePath Duration - Threshold|
||Violations|| || 
|   Measure|PurePath Duration - Threshold Default Application (OHS[Apache 2.2])| 
|   Affected Server| OHS[Apache 2.2]@ (group: OHS)| 
|   Critical Threshold| 100.00ms| 
|   Warning Threshold| -|  \n|    OHS[Apache 2.2] (group: OHS): 169.60ms| (69.60ms above the threshold) 
][1]@(group: CLM): 171.44ms| (71.44ms above the threshold)  \n|    )
2019-09-23 13:37:52 UTC INFO [CreateIssueActionPlugin@com.dynatrace.diagnostics.jira.CreateIssueActionPlugin.action] Custom field : customfield_15201=16509
2019-09-23 13:37:52 UTC WARNING [UserPluginManager@com.dynatrace.diagnostics.jira.CreateIssueActionPlugin.action] [LIVELO-UAT] Alerta Test: java.lang.UnsupportedOperationException - option is not a supported field type

Does anyone had the same problem?

Regards,

Rafael




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1 Answer

Sebastian K. avatar image
Sebastian K. answered ·

What kind of custom field you was trying to use?

Sebastian

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