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Question by Rafal K. · Mar 28, 2012 at 09:46 PM ·

Collectors and browser agent on the same machine

Is it possible to have dynaTrace server, collector and browser agent installed on the same windows machine? We are using version 4.0.0.2605. I have the first two installed and configured and while installing the browser agent I get the "You have already installed a dynaTrace 4.0.0 product that cannot be installed side by side with this package...". I tried number of updates but all with the same result. Browser agent ver 4.1 can be installed but that does not work with ver 4.0 collectors.

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Answer by Andreas G. · Mar 28, 2012 at 09:57 PM

When you use the full installer of dynaTrace 4 you also get all our agents installed on your machine. Thats also the reason why the separate dynaTrace Agent Installer tells you that there is already a product installed.
So - just look again at your installation - you probably have already everything in your machine that you need

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Answer by Rafal K. · Mar 28, 2012 at 10:05 PM

Thanks for quick response. When I go to Manage Add-ons in IE 8 I cannot see the dynaTrace agent. I installed ver 4.1 and uninstalled while troubleshooting this. Should I run the full install again to reinstall missing components?

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Answer by Rafal K. · Mar 28, 2012 at 10:32 PM

Never mind. We decided to upgrade to 4.1 so that shouldn't be an issue any longer.

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