Oracle Monitor Plugin not running
Hi I have installed the Oracle Monitor Plugin, at a customer place in production but I am not able to connect to get any data.
I had tested the same in the UAT environment and it worked fine , however now when I am trying in the production setup I am unable to connect.
I get the following errors.
ORA-12514, TNS:listener does not currently know of service requested in connect descriptor
The Connection descriptor used by the client was:
192.168.25.89:1521/bvsbipr
I am able to manually connect to the database using the same user id and Password. But when I try through the plugin I am unable to do so.
The collector used is running on the dynaTrace Warehous server, which has an Oracle Database already installed , do I still need to install a client?
Also as far as I understand , we use jdbc connection even for the plugin to get information and not an Oracle client , so do we still need a client for getting connection.
Attaching herewith are the screen shots of the error.
Request help.
Thanks and Regards,
Ritesh.
Please find the screen shots of the configuration and error.
The error message you get points at the database not being known by the listener, you are not even at the point where user/password would be checked.
I would take a look at the source of the Oracle plugin to see how it assembles the JDBC connection string. Once you have the string you can try if your DB tool can connect using this, if not adjust the plugin accordingly.
Best, Roman
Hi Ibrahim,
I have not written this plugin but looking at the source code it is now generating the URL by using the parameters you pass into the plugin:
return url + ":" + "//@" + host + ":" + port + "/" + dbService;
The question really is - how does the JDBC URL need to look like in order to work. Once you have figured that out you can adjust the plugin to generate the right format. In order to test the JDBC URLs you could use a tool like SQuirreL - http://squirrel-sql.sourceforge.net.
Best, Roman
Ibrahim,
Look into your TNSNAMES.ORA file and find the service name for the TNS name that you are trying to use. Put that in as the DBNAME in the Oracle plugin. For example, on my system this works fine going from a Windows-based collector to a Linux oracle server:
Does this work for you?
Rob
Hi Rob,
Actually this was one of the first things that I had checked with the local DB Administrator.
However , we have now managed to get the correct Service_Name, out of the 3 that are in place so we are able to get the data .
Thanks and lot for your inputs.
Regards,
Ritesh
