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Question by Rick B. · May 10, 2013 at 09:22 PM ·

Time spent on page

Hi All,

I've been asked if we can get "user think time" for certain pages. Is this possible? Could the client implement the JavaScript SDK in some way to get this metric?

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Answer by Andreas G. · May 14, 2013 at 08:31 AM

You are right - the only option would be to use our JavaScript ADK

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avatar image Rick B. · May 14, 2013 at 02:19 PM 0
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Alright, so say each page had a js timer, which sent an end event when a user clicked on a new link on the page.

Would this work seamlessly? In my mind, this depends on whether the dT javascript agent sends all the events as a package or if they are sent as they are received. This would be because if I just left the site at any time while the js agent was waiting for that timer's end event, it wouldn't send up the page action details for that page, and hence wouldn't have the "exit page" status for the visit. Is this correct?

avatar image Rick B. Rick B. · May 21, 2013 at 02:45 PM 0
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Is my (really rudimentary) understanding correct? Would this essentially 'break' our tracking of a customer's exit page (or anything else) in certain cases?

avatar image Klaus E. ♦ Rick B. · May 22, 2013 at 11:13 AM 0
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Hi Richard,

I have heard a while ago a similar request for user think time. Actually we do not calculated as originally stated but for getting it with the JavaScript ADK working you have to know that on the pages where you use the ADK you lose the automatic timings we normally generate! Still interested?

Cheers Klaus

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Answer by Rick B. · Jun 18, 2015 at 11:48 PM

I have someone else asking for this now, any speculation/comments?

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avatar image Klaus E. ♦ · Jun 19, 2015 at 01:29 PM 0
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We are thinking about it! (smile)

Klaus

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