Purepath for my application are in state of "Processing" and stays like that for a long and I am not able to view the transaction flow due to it,it only changes to complete if i stop application server.
What could be the reason?
Answer by Andreas G. ·
Processing means that the dynaTrace Server is still waiting for certain events for this PurePath in order to "complete" it.
This can have multiple reasons:
a) events get lost on the way, e.g: buffers saturated on agent or collector
b) some problem with the sensors -> here its possible that due to special frameworks that you use the sensors run into problems where they dont send all eevnts -> here I suggest openeing a ticket
c) long running transactions: it is possible that your transactions just run too long, e.g: long running background processing. Here you need to figure out how to exclude those PurePaths in case there are indiviudal ones that are that long running, e.g: exclude certain URLs