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Question by Simoes, I. · Dec 02, 2013 at 09:19 PM ·

Webstart Fails on Windows with both 64 and 32 bit JVMs

Hi All,

I am currently on a customer where they have several restrictions to install and change their desktop computers. This is causing webstart to fail to start sometimes.

As all of them have both 64 and 32 bit JVMs installed sometimes the jnlp file is executed using the wrong JVM and it fails to start. Analyzing their environment I came to discover that they do not have JAVA_HOME set up properly. The sad news is that they do not have access to change env vars on their laptops.

I came with the idea of writing a bat script that would connect to dT server, download the JNLP file and then force the execution with the right JVM, but this poses me with another problem. All of them use different JVMs, so for one user the script should point to a bin dir in jre1.6.0_4 and to another to jre1.6.0_7.

Does someone have a better solution to this?

To have dynaTrace cliente installed on their laptops would require opening a ticket every time a new user needs access to dynaTrace, and it would take a long time so the customer wants to avoid the client installation.

 

Any ideas?

 

Best regards,

Igor

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Answer by Dominik S. · Dec 03, 2013 at 07:16 AM

Sounds like a challenging environment. The only option except to get the same version of java installed everywhere is probably to try all known locations and use the first jvm that is found, some of the easyTravel cmd-scripts do something similar to fall back to the system jvm if no packaged one is found.

 

Dominik

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