I experience an issue with a Private Last Mile installed on a Win 7 : as it runs as expected firefox or chrome scripts, it's unable to run IE scripts. In the ppeer-debug.log there is this message "Failed to receive PSR from IE agent". A special local admin was created and used in the configuration Setting for IE 10/11.
Can anybody help me please ?
Answer by Hannah M. ·
thanks for contacting us.
Can you check that the Windows security setting Replace a process level token is set for the account that you are using for the IE Account?
Also, if you login to the machine using the IE account, are you able to run tests in the Recorder and in the Native IE Browser? Sometimes we need Firewall/ proxy changes for the IE account to allow it to connect to our servers and the Internet.
If neither of the above work, can you raise a Support ticket?
Many thanks, Hannah