Customers have requested when an alert email goes out a chart or pdf or link to a pdf of a chart is included in the email.
Right now an email alert goes out and a link is included that requires the individual receiving the alert to log in to the portal to receive a visual of a chart.
They wish not to have people receiving the alert to have to log in to the portal to have a visual chart or shatter plot
Answer by David N. ·
I don't think there is a way to edit the alert body in Synthetic alerts so what you could try creating a guest account with access to the charts that you are interested in. Then you could try adding a URL to the message subject line of the alert that passes the username and password of the guest account in the URL e.g. http://username:email@example.com/
You will have to test and see whether you are able to login via this method as some websites block it for security reasons.
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