We have configure previously for when the benchmark value exceeds 150%.
Simultaneously we need alert mail need to trigger when the benchmark value comes below 150%( <150).
Can any one suggest how to configure the alert( parameter) when operation benchmark value reaches in between 50% and 150%.
Answer by Jacek J. ·
My assumption is that you are NAM 2018 or 2019 user so my answer will be applicable to those versions. And my another assumption is that benchmark term means in fact baseline value - that's how NAM alerts work.
Alert which will be triggered when current value is between 50% and 150% of the baseline is easy to define, here's example configuration:
But, to be honest, I'm not really sure if this is exactly your case. Perhaps what you really need is an alert which is triggered when current value exceeds 150% OR drops below 50% of baseline ?
This makes issue little bit more complex. There is logical AND between all metrics conditions within single alert, which means all the conditions have to be met in order to trigger the alert. So even if you'll add two baseline relative conditions (which is allowed), it won't solve your case, because there is no value which is above 150 and below 50 at the same time, so there is no value which could trigger such alert.
But don't worry, that doesn't mean we can not find the solution for your case.
My advice is to create two separate alerts, one with condition > 150%, another one with condition < 50%. You can give the same name for both alerts, you can create the same notifications and send them to the same recipients list. If you use email notifications, you can define the same email subject and enable emails aggregation for those two alerts. With such configuration, your two alerts will be perceived practically like a single alert.