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Question by Laima V. · Jan 26 at 01:35 PM · community challenge

Take the Community feature challenge!


Welcome to the first Dynatrace Community challenge of 2021!

We want to start this year with a creative and personal exercise. For many, the Community is a major place to look for answers to questions, submit product ideas, and do much more. All this results in a lot of time being spent here.

With that in mind, let's brainstorm some of the things you want to see improved or added in the Dynatrace Community which would make your time here more enjoyable.
Think about the following aspects: What would you like to see more? What would you like to remove? What features would you like to see in a perfect Community that you think could meet all your needs?

Be sure to vote for the suggestions of others. It's important for us to see what our Community members want most. Who knows, maybe your wishes will be fulfilled very soon?

Entries close on February 16th.

Everyone that lets us know their desired feature will get +150 reputation points!

feature-challenge.png (317.5 KiB)
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Answer by Sebastian K. · Jan 28 at 10:42 AM

I would like to have option to easy find ideas posted by my from my profile page (when I'm authenticated). Sometimes I have problems to find the ones posted by me If I'm on rush :)

Sebastian

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avatar image Patrick H. · Jan 28 at 11:22 AM 1
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That would be really helpful, especially as they don't show up under questions on your profile so it's really hard to find old ones.

avatar image Karolina L. ♦♦ · Feb 03 at 10:42 AM 0
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That's a valid point that comes back to us as a boomerang. Thanks, Sebastian!

Let's see what we can do about it ;-)

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Answer by Andrew M. · Jan 27 at 09:47 PM

Hi Laima,

I think getting this call out there for ideas is very welcoming to allow members to be involved in shaping the future of Dynatrace Community!

I'd like to be bold in suggesting something a bit beyond what currently the Community platform currently offers directly, and that's to be more inclusive of all the great open-source projects out there. I know there is quite a bit of code out there already on platforms like GitHub, BitBucket, etc.

So, my suggestion is for a "Developer Community" portal for the platform where it can be easier to centrally track different Dynatrace platform extensions, OneAgent plugins, Monitoring-as-Code, etc. projects with links to those external repositories (where they already exist) or for our members to share new projects/code with the Community.

Maybe even a challenge, or two, for members to write a new Dynatrace extension and publish it along with a write-up to the Community?

Thanks,
Andrew M.

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avatar image Laima V. ♦♦ · Feb 01 at 07:37 AM 1
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Hey @Andrew M. thanks a lot for your support, as well as for your challenge idea suggestion! This is definitely something we could and would like to implement in the near future.

+150 points awarded :)

avatar image Andrew M. Laima V. ♦♦ · Feb 04 at 03:59 AM 1
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Thanks Laima!

avatar image Karolina L. ♦♦ · Feb 03 at 12:15 PM 0
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I love it!

Andrew, what would you say for an "Extending Dynatrace" category with subforums for Extensions, Integrations, as well as all REST API questions in one place?

forums2.png (17.9 KiB)
avatar image Andrew M. Karolina L. ♦♦ · Feb 04 at 03:58 AM 0
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Yes, Karolina! This looks like a great approach.

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Answer by Chad T. · Jan 26 at 06:58 PM

As we tested the new version of the community platform last year, there were a few features that were removed and a few were added.

Of them I'd love to see:

- How many views on a particular post

- Unique User Names as some times is hard to pick the right name because the name is very popular.

- Marking Community members as Experts

- Allowing these Expert users to move RFE's from questions to the Ideas page

- Put in some fail safes for large postings where an error is generated or if you accidentally click a link that redirects your page off of you community post that you were working on.

- Ability to add Videos/GIFs. (GIFs for me have never worked of videos so I post via youtube and link them)

- Allow to the ability to mark content. I've seen cases where users accidentally post sensitive data, but have no way to discretely letting the user know without pointing out the sensitive data. Lately I reach out to the fantastic community moderators via linkedin

- Allow users to adjust tags

- Allow users to mark RFE's or questions as duplicate and link them back to the original posting.

These are just a few and I'm sure there will be more overtime :)

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avatar image Karolina L. ♦♦ · Jan 27 at 12:57 PM 3
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That's a very nice list! And... there's a chance close to 100% that most of them will be addressed very soon ;-)

avatar image Chad T. Karolina L. ♦♦ · Jan 27 at 11:27 PM 0
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Thats awesome! Very excited to see what the future has instore for the Community!

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Answer by Pedro D. · Jan 29 at 04:49 PM

Hi @Laima V.,

As a newcomer, one of my greatest struggles while using the Community pages is the massive number of search results that regard AppMon, rather than Dynatrace. At times, I would find myself reading the answers to a question, analysing them for some time, only to notice after a few minutes that I lost time reading outdated content related to a different tool than the one I was after...

It would be a great feature to filter out all those results that relate to AppMon, globally! Maybe as a 'Site Preference' ??


Thanks a lot, keep up the good work and stay safe in these strange times :)

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avatar image Laima V. ♦♦ · Feb 01 at 07:53 AM 1
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Thanks, @Pedro D. for sharing your struggle. We understand that this is a very inconvenient issue, so I'm happy to let you know that we are working on it and very soon the search results will work much better.

+150 points awarded :)

avatar image Karolina L. ♦♦ · Feb 03 at 12:19 PM 0
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hi Pedro, just to add to Laima's comment, we'll be also archiving all AppMon product ideas, as that product will reach its end of support date on March 31, 2021.

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Answer by Antonio S. · Jan 26 at 08:26 PM

In my perspective, one of the most needed features is some way to arrange all the RFEs that exist. Searching them is difficult, and so a lot of duplicates exist. I'm not in a position to recommend the best solution, but it would be great if there is some visualization applied to all of them, even dreaming some type of Smartscape applied to this issue ;-)

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avatar image Laima V. ♦♦ · Jan 27 at 12:50 PM 1
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Hi @Antonio S. Thank you for sharing your desired feature. I'm pleased to tell you the good news that soon your experience with searching for product ideas will be much more enjoyable and countless times easier ;-)
+150 points awarded :)

avatar image Karolina L. ♦♦ · Feb 03 at 12:16 PM 0
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Hi @Antonio S., what would you say for merging duplicate product ideas? Would this be an option?

avatar image Antonio S. Karolina L. ♦♦ · Feb 03 at 12:43 PM 2
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Yes, merging them is certainly a solution for the duplicates.

I believe tagging is a great solution, so it would also be great to search by tags in the sub-forums, and not only at a global level. And tag management could be a little bit improved, as some of them are useless, while others have a lot of associated functionality. BTW, one of things about tags is that when you classify a question/RFE, it only searches for the letters at the beggining of the tag, so searching for "api" doesn't render any suggestion, as it's "rest api". It should search globally.

Eager to see the new community platform you announced today!

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Answer by Patrick H. · Jan 26 at 01:54 PM

I think stack exchange is a great model for communities like this.

I really like the community moderation features there, allowing trusted users to edit questions/answers to improve them, e.g. for better readability or to clarify meaning etc.

Also the "mark as duplicate" feature is pretty nifty, makes it easy to identify duplicate questions and automatically leaves a link to a place where it was already answered.

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avatar image Laima V. ♦♦ · Jan 26 at 02:08 PM 1
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@Patrick H. - thanks for your feedback.

We also like the stack exchange model. Thank you for mentioning it. Additional feature options for power users are a very good recommendation. I will add it to our list, maybe very soon our forum will have such an opportunity.

+150 points awarded :)

avatar image Karolina L. ♦♦ · Jan 27 at 12:59 PM 1
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hi Patrick, what would you say for merging duplicate product ideas into one?

avatar image Patrick H. Karolina L. ♦♦ · Jan 27 at 09:42 PM 1
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Merging them is also not a bad idea, if it happens fast enough.

If there were already some comments on it before it was detected as a duplicate it might be better to just lock all further comments and link them together as a duplicate.

avatar image Karolina L. ♦♦ Patrick H. · Feb 03 at 12:57 PM 0
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That's the plan. Not to lose any content, just merge it into one forum thread instead.

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Answer by Suresh K. · Feb 03 at 07:00 AM

I would like to see a filter on the main QA page where we can filter the questions by category like below. I wan to see only question related to RUM so I can filter them

  • RUM
  • Synthetic
  • Plugin
  • Activegate

Also, if search bar can also have similar filter so that only desired results get populated. This would reduce the time spent on search.

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avatar image Karolina L. ♦♦ · Feb 03 at 01:04 PM 0
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Hi Suresh, I hope we can address your wish, at least to some extent.

We are thinking of having categories called "Using Dynatrace" and "Extending Dynatrace". Would they be good for the start?

We imagine USING DYNATRACE like this:

forums.png (29.5 KiB)
avatar image Suresh K. Karolina L. ♦♦ · Feb 03 at 01:50 PM 1
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Hi, I think this is awesome. When we can expect this to be live ?

avatar image Karolina L. ♦♦ Suresh K. · Feb 03 at 03:37 PM 0
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In March, this calendar year :-) Check https://answers.dynatrace.com/spaces/391/forum-help-center/kbentry/249763/community-forums-are-moving-to-a-new-home.html

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