Any idea why sudden synthetic console login encounter issue, I restarted console services to resolve it. As I checked and found CSS working fine, our CSS in different server
Answer by Rich K. ·
If you have seen the error, you need to check whether the user has any role or not. The user must have “Synthetic Console User” role or “System Administrator” role to log into the Synthetic Monitoring console.
Please check if the user has a "Synthetic Console User" role with following steps.
1. log into the CSS console. 2. Click "users" in the left pane. 3. Click "user details" icon of the user. It is at the right side of the user's row. 4. Confirm the user has "Synthetic Console User" role.
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