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Question by Nalin A. · May 02, 2017 at 09:48 AM · monitoring services

Monitoring Windows Service by Display name

windows-service.jpg

Hi All

Currently in Dynatrace we can monitor windows services, however it only captures the name of the process and the Service name. But it does not capture the Display Name. In some of the environments we have seen large number of services where the process name is same but Display names are different.

If Dynatrace can capture the display name as well it will be easier to know which particular service is failing or having problems.

Regards

Nalin

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EDWARD S.

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avatar image Hari G. · 5 days ago 0
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Can you tell me, how can you configure this Print Spooler service in dynatrace. I am unable to monitor this service. one of our client wants this. Can you please respond as soon as possible.

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Answer by Michael K. · Mar 14, 2018 at 05:08 PM

To get the name we would have to do some system calls and read the registry which is all rather expensive and it has to happen during process startup. In short we might not do this.

However we can help you here, you can define environment variables for a windows service in the registry

\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\TheNameOfTheService

Create a key called “Environment” that is type REG_MULTISZ.

The value of the Environment key the contains entries like the below

With this you can leverage these features

* Process grouping based on environment variables

* Tag your Windows services based on environment variable content

* Define extra meta data based on environment variables

* you can use the tags and extra meta data in process group naming rules or service naming rules

I hope this helps, together with regedit files you can easily automate this.


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avatar image Jean-Louis L. · Sep 06, 2018 at 11:48 AM 0
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Can this configuration allow me to display the Print Spooler windows utility as a dedicated process group? The tag appears for the whole Service Windows and I can't see the Print spooler as a specific process group.

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Answer by Aka P. · May 18, 2017 at 12:38 PM

So how do you configure this?

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