From our customer @Suresh K.
We are using dynatrace SaaS (OneAgent) for application monitoring, Customer wants all Configuration items(CIs) and mapping displayed is smartScape to be populated in BMC Atrium with proper relationship among all CIs.
Do we have any plugins for integration? If not, Can you please advice me how to integrate Dynatrace saas with BMC Atrium.
Answer by Hayden M. ·
Unfortunately, there is no support at this time for an integration with BMC Atrium (or Remedy). I am currently in the beginning stages of looking into this for my client as well. BMC uses SOAP in order to integrate with their products, not a webhook (which is currently supported for custom integrations). This would require developing some sort of a custom plugin that can send the web service data and transform it into a SOAP call.
All that I can find for more information at this time is this link. This may get you started into learning how you may be able to integrate.
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