Exposing Dynatrace saas API
Hi,
While testing API with Postman getting below error, please help. I am using token also(generated from Dynatrace Saas).
The end point I am using is ---
https://{xxx}.live.dynatrace.com/api/v1/timeseries/?apitoken=123456789
{"error":{"code":401,"message":"Unsupported authentication mechanism -> 'Basic', could not be used as fallback."}}
Best Answer
Issue was with the special character added in the URL while copy pasting
You should check with your security/network team if they allow such connections.
Hi I am unable to access my tenant either . I am getting error as "error":{"code":401,"message":"Unsupported authentication mechanism -> 'Basic', could not be used as fallback."}}
I am trying to use DTCLI to config my localhost and to fetch back the data for further processing . I am using the code present in DTCLI github.
See documentation:
https://help.dynatrace.com/dynatrace-api/authentic...
The HTTP GET parameter is called 'Api-Token' not 'apitoken'.
Seems like you're selecting 'Basic' under the authorization tab. In postman you want to leave this blank -- instead, add a header with the value for Key equal to 'Authorization', and the Value equal to your API string - e.g. "Api-Token your_token". If you click on the code option, you should see something similar to this:
GET /api/v1/timeseries?relativeTime=hour&aggregationType=AVG×eriesId=com.dynatrace.builtin:host.disk.freespacepercentage HTTP/1.1 Host: somehost.live.dynatrace.com Authorization: Api-Token <redacted> Cache-Control: no-cache Postman-Token: 123456abcdef
I am getting the same error - Unsupported authentication mechanism -> 'Basic', could not be used as fallback !! In my case no firewall involved
Here is the URL I am trying
I fear thats a firewall issue on your side, from our perspective there is not much difference between the Dynatrace Web UI and REST API except the additional /api/ subpath. Can you ask your firewall admin what they defined as rules to access Dynatrace SaaS domain?
hi,
Yes this is dynatrace saas environment ,I am able to access the Web UI, but if a do a ping on https://{xxx}.live.dynatrace.com request time out . After ping to https://{xxx}.live.dynatrace.com it resolve to 2 IP Addresses which are dynatrace server IP. I tried telnet to those IP address which show connection failed. Does it mean that I don't have connectivity to dynatrace server.
Hi,
I do not really understand your set up. You are running a Dynatrace SaaS environment, at least the domain you provided suggests that?
So your company firewall is blocking the access to Dynatrace SaaS server? How do you access Dynatrace SaaS Web UI then?
best,
Wolfgang
Hi Wolfgang,
I got the desired response after accessing from my personal laptop.
While accessing from my client network I am not getting desired response as there are Firewall.
Do I need access to Dynatrace saas server instance to get the response.
