Exposing Dynatrace saas API
Hi,
While testing API with Postman getting below error, please help. I am using token also(generated from Dynatrace Saas).
The end point I am using is ---
https://{xxx}.live.dynatrace.com/api/v1/timeseries/?apitoken=123456789
{"error":{"code":401,"message":"Unsupported authentication mechanism -> 'Basic', could not be used as fallback."}}
Best Answer
Issue was with the special character added in the URL while copy pasting
Did you try it with Api‐Token=
Hi Wolgang,
I tried with 'Api-Token=' as well but now I am getting Authorization is required for access to this proxy.
I specify the proxy with authorization still showing proxy problem.
Do I need to allow access to dynatrace server instance.
By the way I hope you did not post the real token here?
https://{xxx}.live.dynatrace.com/api/v1/timeseries...
Should be the correct and full request, that returns the list of defined metrics.
After applying the token I am getting below xml
<HEAD>
<TITLE>Proxy Authorization Required</TITLE>
</HEAD>
<BODY BGCOLOR="white" FGCOLOR="black">
<H1>Proxy Authorization Required</H1>
<HR>
<FONT FACE="Helvetica,Arial">
<B>
Description: Authorization is required for access to this proxy</B>
</FONT>
<HR>
<!-- default "Proxy Authorization Required" response (407) -->
</BODY>
Hi Wolfgang,
I got the desired response after accessing from my personal laptop.
While accessing from my client network I am not getting desired response as there are Firewall.
Do I need access to Dynatrace saas server instance to get the response.
Hi,
I do not really understand your set up. You are running a Dynatrace SaaS environment, at least the domain you provided suggests that?
So your company firewall is blocking the access to Dynatrace SaaS server? How do you access Dynatrace SaaS Web UI then?
best,
Wolfgang
hi,
Yes this is dynatrace saas environment ,I am able to access the Web UI, but if a do a ping on https://{xxx}.live.dynatrace.com request time out . After ping to https://{xxx}.live.dynatrace.com it resolve to 2 IP Addresses which are dynatrace server IP. I tried telnet to those IP address which show connection failed. Does it mean that I don't have connectivity to dynatrace server.
I fear thats a firewall issue on your side, from our perspective there is not much difference between the Dynatrace Web UI and REST API except the additional /api/ subpath. Can you ask your firewall admin what they defined as rules to access Dynatrace SaaS domain?
I am getting the same error - Unsupported authentication mechanism -> 'Basic', could not be used as fallback !! In my case no firewall involved
Here is the URL I am trying
