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Andy L. avatar image
Andy L. asked ·

Changing Time Zone in DT Portal

Hi,

I have a customer who has a user base in both the East Coast as well as an offshore team in India. The India team is seeing all the time presented in their Managed portal in their time zone (IST) when it would be better for them to see it in Eastern. Is there any way they can set the portal to display data in a specific time zone rather than their local one? I didn't see a clear option in the portal to make this change.

Thanks!

configurationdashboardDynatrace Managed
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Maciej K. avatar image
Maciej K. answered ·

Hi All,

Dynatrace UI always takes timezone from the browser and the browser takes it from the operating system settings. To switch to the different timezone you can either change the OS timezone or use a browser extension that spoofs the current timezone provided by JavaScript to web pages.

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Kayan H. avatar image
Kayan H. answered ·

Hey @Andy L., to my knowledge there isn't a way to change the timezone within the UI. The timezone in the UI will always reflect the machine's timezone

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Thanks Kay! That was what I suspected but I was hoping I missed something :).

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Prashant S. avatar image
Prashant S. answered ·
@Kayan H.

We have similar issue , Our DT manage server and client application is in CST zone but we access the portal using IST zone . This is creating lot of confusion to define the Maintenance window . I see in API call we have option to define the timezone but it is not present console. Ideally if something is available in API call should be available in Console as well .

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Looks like a nice product idea.

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Suresh K. avatar image
Suresh K. answered ·

Hi All,

Anyone know how to sort this issue. This is a big problem for operation teams due to different timezones. Has anyone created RFE for this

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