question

Wai C. avatar image
Wai C. asked ·

The SQL process didn't constitute the Database Service despite Full Stack mode is use in the OneAgent in Database Machine

Normally I install Full-Stack One Agent in all tier (web tier, app tier, any other middle tier) but the db tier (db tier would be using cloud-infra).

So my understanding is that in this type of installation I've always use:

i) I able to see database service because the service in the app tier make a service call to the SQL

ii) I able to see the SQL process in the DB host, but the process wouldn't take me to service because it isn't in full-stack mode.

IF my above understanding is correct, now that I've enable the OneAgent in database host to be in full-stack, yet I still see the same thing (refer to the 2 diagram below):

Anybody know why?

oneagentdatabaseservices
10 |2000000 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 50.0 MiB each and 250.0 MiB total.

Rastislav D. avatar image
Rastislav D. answered ·

how long is agent on db server running in fullstack mode ?

1 comment Share
10 |2000000 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 50.0 MiB each and 250.0 MiB total.

I don't remember the exact date, but it is definitely more than 7 days ago

0 Likes 0 · ·
Rastislav D. avatar image
Rastislav D. answered ·

maybe it's just because on db host you can see only db process group "MSSQL12.PSQNS02" which cannot be connected with db service named "AET_Office"..

what are members of process group named "MSSQL12.PSQNS02" ?

2 comments Share
10 |2000000 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 50.0 MiB each and 250.0 MiB total.

Got the reply from support team, it MIGHT be because of database framework not supported

0 Likes 0 · ·

I just compared two SQL Clusters in my environment. One that is working and the other that isn't. The frameworks are the same.

1 Like 1 · ·
Scott C. avatar image
Scott C. answered ·

I'm experiencing the exact same issue. Has there been any solution? @Wai Keat C.

1 comment Share
10 |2000000 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 50.0 MiB each and 250.0 MiB total.

Nope. The last I heard from Support Team is ask me to check the framework.

I asked customer to ask their vendor what database framework they are using. The POC exercise already ended but still their vendor couldn't answer the question......

0 Likes 0 · ·

Space Topics

mobile monitoring dotnet synthetic monitoring reports iis chat kubernetes servicenow amazon web services mysql mainframe rest api errors cassandra dashboard oneagent sdk cmc application monitoring openkit smartscape request attributes monitoring developer community user tagging log monitoring services ufo syntheticadvisory activegate ip addresses auto-detection high five award oracle hyperion webserver uem usql iib test automation license web performance monitoring ios news migration management zones index ibm mq web services custom event alerts notifications sso host monitoring knowledge sharing reports browser monitors java hybris sap vmware maintenance window user action naming javascript appmon ai synthetic classic availability tipstricks automation extensions diagnostic tools session replay permissions davis assistant faq documentation problem detection http monitors server easytravel apdex aws-quickstart network docker tags and metadata cloud foundry google cloud platform synthetic monitoring process groups account usability dynatrace saas gui paas openshift key user actions administration user actions postgresql synthetic locations oneagent security Dynatrace Managed user management custom python technologies mongodb openstack user session monitoring continuous delivery citrix configuration alerting NGINX timestamp action naming linux nam installation masking error reporting database mission control jmeter recorder apache mobileapp RUM php threshold azure purepath davis scripting agent aix nodejs android