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Dynatrace SaaS Disk quota

aokunobou
Inactive

Hi All,

Dynatrace's contract thinks that the cost to be paid is calculated by the following items.

① Host Unit (Full stack or Infrastructure only) in the Host server environment where One Agent is installed

② session number of RUM

③ Synthetic observed number of Availability monitoring

④ Log analytics storage quota
In relation to this, the following things are what we want to confirm.

When the above items are decided and a contract is concluded,
We believe that securing disk storage capacity on SaaS of Dynatrace will be made in proportion to the above four items that we contracted.

Is this a mistake in this recognition?

Thank you.

A.Okunobou

3 REPLIES 3

hayden_miedema
Inactive

Hi Akira,

For Dynatrace SaaS there is no difference in pricing based on disk storage. Environments that you provision will hold 10 days of transaction storage, as well as the usual resolutions of metric storage. Generally customers use around the same amount of storage in these areas, so this "comes with" the pricing you're giving.


I recommend reaching out to your account rep or sales rep to get some more information.

Regards,

Hayden

@Hayden M.

Thank you Hayden,


And thank you for a quick reply.

I am relieved that my understanding is not wrong.


Please check one point before contacting our account.

In accordance with the contract amount of 4 points written in the previous question,

the disk capacity of the tenant on SaaS is prepared in advance.

Therefore, is it correct with the understanding that there is no occurrence of shortage of transaction storage at the time of operation?

Regards,


Akira

aokunobou
Inactive

Thank you Hayden,

And thank you for a quick reply.

I am relieved that my understanding is not wrong.

Please check one point before contacting our account.

In accordance with the contract amount of 4 points written in the previous question, the disk capacity of the tenant on SaaS is prepared in advance.

Therefore, is it correct with the understanding that there is no occurrence of shortage of transaction storage at the time of operation?

Regards,

Akira

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