Reset Dynatrace Managed admin password
No users and neither administrators can connect to DT Managed web console because all accounts are mapped to LDAP credentials.But LDAP authentification account used by DT was modified.
Only the LOCAL DT Managed account "Admin" would be able to connect to console. Unfortunately, the password was lost.
Is it possible to reset the Admin account?
Best Answer
Hi,
Please use the "forgotten password" link at the login page and enter the email address associated with the admin.
If you do not know the admin email address for the cluster contact support and we can tell you it.
Gary
Best Answer
Working!! https://{cluster-address}/forgotpassword
Thank you Gary S.
Why this link is not by displayed by default. Should not be hidden.
Eric, you're welcome I am glad it is solved!
(Edited) I think the case is if you have LDAP, we will remove the forgot password. I'll confirm back
Yep I've encountered this. The forgot password link only shows up if you're using the local repository for user management. If you have LDAP it is not shown.
Good to know you can just navigate to it though!
James
There is no "Forgotten password" option in DT Managed
There is. In your cluster please navigate to https://{cluster-address}/forgotpassword
