Carl B. avatar image
Carl B. asked ·

Is it possible to use Digital touchpoint monitoring in Dynatrace Managed without the ActiveGate

We have an internal setup, where we want to use Dynatrace Managed with digital touchpoint monitoring, as the application is a .NET build where OneAgent installed on the host. We have downloaded and will use the openkit in the .Net application, as we have full control of this. When I name my application and goes to next page I don't get any beacon url or an application id, but only a message stating :

No public Security Gateway configured! (Please refer to your Dynatrace Managed Administrator)

I don't need a security Gateway in this setup, as it is purely in LAN, and not on the internet. Any way of getting around this problem ?

Can I use my tenant as endpoint url ?

What about application ID ?

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1 Answer

Babar Q. avatar image
Babar Q. answered ·

Hello @Carl B.

In the troubleshoot Dynatrace OpenKit instrumentation below is mentioned.

  • Confirm that Dynatrace and your Cluster ActiveGate are reachable from your company network.
  • Confirm that the ActiveGate is configured with a valid SSL certificate.

Have a look on the below link for more insight.



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