vmware monitoring - vcenter does not return vms
Hello!
I am exploring SaaS and managed and connected VmWare vCenter to Dyanatrace SaaS via ActiveGate. It returns nothing about virtual environment. Can one suggest what to look?
vCenter account is correct cause i can work with VmWare using this account.
Here is screenshots.
Many thanks!
Regards, Igor
Best Answer
Problem fixed in ActiveGateway v1.155.305 that is available today
It works now in my environment
Hi Igor,
I suggest you have a look at your ActiveGate logs – they can indicate what's going wrong.
Sia
Seams to be problem with JAVA
[root@student-test log]# cat /opt/dynatrace/gateway/launcher/log/DynatracegatewayLauncher_20181130-154306.log 2018-11-30 12:43:05 UTC [6a6cf889] info [native] ----------------------------------------------------------------------------- 2018-11-30 12:43:05 UTC [6a6cf889] info [native] Dynatrace Gateway, Copyright (C) 2012-2018 Dynatrace LLC. www.dynatrace.com 2018-11-30 12:43:05 UTC [6a6cf889] info [native] ----------------------------------------------------------------------------- 2018-11-30 12:43:05 UTC [6a6cf889] info [native] Dynatrace Gateway version: 1.155.195.20181015-073606 - built 2018.10.15 07:36:06 2018-11-30 12:43:05 UTC [6a6cf889] info [native] Log file: /opt/dynatrace/gateway/launcher/log/DynatracegatewayLauncher.log 2018-11-30 12:43:05 UTC [6a6cf889] severe [native] Could not find Java VM for execution, use -vm argument or set JAVA_HOME properly 2018-11-30 12:43:05 UTC [6a6cf889] severe [native] Initialization cancelled on processing configuration.
Linux is CENTOS v7.x with latest updates
but it seams to be running
[root@student-test ~]# systemctl status dynatracegateway ● dynatracegateway.service - LSB: Start/stop Dynatrace Gateway daemon Loaded: loaded (/etc/rc.d/init.d/dynatracegateway; bad; vendor preset: disabled) Active: active (exited) since Пн 2018-12-03 13:29:20 MSK; 929ms ago Docs: man:systemd-sysv-generator(8) Process: 30408 ExecStop=/etc/rc.d/init.d/dynatracegateway stop (code=exited, status=0/SUCCESS) Process: 31518 ExecStart=/etc/rc.d/init.d/dynatracegateway start (code=exited, status=0/SUCCESS) дек 03 13:29:20 student-test.di.ibs.ru systemd[1]: Starting LSB: Start/stop Dynatrace Gateway daemon... дек 03 13:29:20 student-test.di.ibs.ru dynatracegateway[31518]: 03/12 13:29:20 Limits of the "Maximum number of open file descriptors" are set to 500000 дек 03 13:29:20 student-test.di.ibs.ru su[31537]: (to dtuserag) root on none дек 03 13:29:20 student-test.di.ibs.ru dynatracegateway[31518]: 03/12 13:29:20 Dynatrace Gateway 1.155.208.20181017-171151 started. дек 03 13:29:20 student-test.di.ibs.ru systemd[1]: Started LSB: Start/stop Dynatrace Gateway daemon.
Hi Igor,
Can you look at the dynatracegateway.x.x.log file? If this doesn't help – please raise a support ticket.
Sia
dynatracegateway.x.x.log is same as above
i have opened support case. Let you know if work it out
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