Our customer would like to receive from Dynatrace a Availability Report per application. After some discussions we came to a conclusion that because availability is only at process and host level we need a new approach and thought of showing, per application, if any availability problems occured during a time period.
Unfortunately, Dynatrace does not allow you to chart number of problems (yet?).
Do you have any ideeas? I was thinking they can extract via API the availability problems put them in another db and chart from there, but i don’t think this is feasable here.
Answer by Siavash H. ·
Have you considered a different metric to express the availability of an application? You can use metrics such as Active Sessions or User Action Count and chart them over time on your dashboard. For each application you can have a dashboard and provide a screenshot (use an browser extension such as Awesome Screenshot) as a report.
Other options would be to use Web Synthetic or HTTP monitoring as a metric. They can both provide an availability graph for your dashboard.
Regarding the API you could convert the output to an Excel file - but that would require some scripting.