question

Rohit S. avatar image
Rohit S. asked ·

Unwanted alerts due to Activegate Connection issues with SaaS cluster

This has happened several times now and we observe that many unwanted alerts for host not unavailable get generated whenever there is a connectivity issue between the activegates and SaaS cluster. Has anybody experienced the same ? If yes, how can we avoid these unwanted alerts as they are not of much use.

Any way we can alert if there is Activegate - SaaS connectivity issue and share it as a downtime ?

Regards

dynatrace saashost monitoringactivegate
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1 Answer

Radosław J. avatar image
Radosław J. answered ·

Hi,

Could your share logs from Active Gate?

R.

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Hi - Do you know which log file shows the connection problems between the Activegate and Saas?

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ActiveGate.0.0.log, I suppose that this is name of the file.

Sebastian

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