Is there any user required to be created on dynatrace for integration with Service now ?
I don't think this requirement is mentioned in dynatrace documentation but would like to know if it is a requirement anyways.
Answer by Sebastian K. ·
No, integration with ServiceNow is only via WebHook integration. You have to authorize dynatrace with SN using token, put link do send payload and that's all.
Sebastian
JANUARY 15, 3:00 PM GMT / 10:00 AM ET