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How to push ServiceNow Data from SNOW API to Dynatrace to Map Problems detected in Dynatrace co-relate with Incidents created. Any ideas about this?

annep8326
Newcomer

How to push ServiceNow Data from SNOW API to Dynatrace to Map Problems detected in Dynatrace co-relate with Incidents created. Any ideas about this?

1 REPLY 1

skrystosik
DynaMight Guru
DynaMight Guru

I’m not sure what you want to do. I dont’t think it is possible to do anything except pushing comment to problem with incident url in service now.

https://www.dynatrace.com/support/help/dynatrace-api/environment/problems-api/comments-to-a-problem-...

But if you integrate snow with Dynatrace via webhook you should be able to match problems with incidents on service now side.

Sebastian


Regards, Sebastian

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