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Android Monitoring - Change max limit of user actions per session

reravindran
Participant

We have a unique situation where the number of user actions for a single session of app usage will exceed 200 (Users might use the app for many hours continuously) Is there any way to change the limit ??


2 REPLIES 2

Patrick_H
Dynatrace Champion
Dynatrace Champion

AFAIK this is a limit of the User Session store and cannot be changed
FYI @Alexander S., @Klaus E.


iOS help: https://www.dynatrace.com/support/help/shortlink/ios-hub

max_kohler1
Dynatrace Helper
Dynatrace Helper

Hey Rejith,

Unfortunately at this point customers cannot increase the amount of user actions per session.
This is due to the way RUM is licensed/billed.
However, monitoring should not be impacted since Dynatrace will continue recording user activity in a new session after the user reached the limit of 200 actions/session. Just select the user from within the user session overview screen and look at their sessions during the desired time frame.

I hope this helps.
Best;
Max


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