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Question by Mayana K. · Jun 27 at 10:15 AM · Dynatrace Managed monitoring ios

Dynatrace managed problems to splunk.

Hi,


We have integrate the dynatrace with splunk using the dynatrace Add-on. But we are not getting the all the below parameters from dynatrace to splunk.

{

"ImpactedEntities":{ImpactedEntities},

"ImpactedEntity":"{ImpactedEntity}",

"PID":"{PID}",

"ProblemDetailsHTML":"{ProblemDetailsHTML}",

"ProblemDetailsJSON":{ProblemDetailsJSON},

"ProblemDetailsMarkdown":"{ProblemDetailsMarkdown}",

"ProblemDetailsText":"{ProblemDetailsText}",

"ProblemID":"{ProblemID}",

"ProblemImpact":"{ProblemImpact}",

"ProblemSeverity":"{ProblemSeverity}",

"ProblemTitle":"{ProblemTitle}",

"ProblemURL":"{ProblemURL}",

"State":"{State}",

"Tags":"{Tags}"

}


Regards,

Mayana Khan

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Answer by Sebastian K. · Jun 27 at 11:12 AM

Which one are missing? It is possible that some of them in general are empty because of missing configuration in dynatrace (like tags for example). Did you consider such situation?

Sebastian

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avatar image Mayana K. · Jun 27 at 12:03 PM 0
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@Sebastian K.,

We have created some custom alerts for Memroy, CPU, Heap Usage etc. We are not getting the information like what is utilization value, Which server its alerting and short description of the alert.


Problem in Splunk 

{"affectedCounts": {"APPLICATION": 0, "ENVIRONMENT": 0, "INFRASTRUCTURE": 1, "SERVICE": 0}, "commentCount": 0, "displayName": "801", "endTime": -1, "hasRootCause": false, "id": "-1067816902550697801_1560410700000V2", "impactLevel": "INFRASTRUCTURE", "rankedImpacts": [{"entityId": "HOST-8B38B39015859192", "entityName": "vmsskjsdjkc1000000", "eventType": "CUSTOM_ALERT", "impactLevel": "INFRASTRUCTURE", "severityLevel": "CUSTOM_ALERT"}], "recoveredCounts": {"APPLICATION": 0, "ENVIRONMENT": 0, "INFRASTRUCTURE": 0, "SERVICE": 0}, "severityLevel": "CUSTOM_ALERT", "startTime": 1560410700000, "status": "OPEN", "tagsOfAffectedEntities": [{"context": "CONTEXTLESS", "key": "HostName", "value": "vmssxzysjhsdh1000000"}, {"context": "CONTEXTLESS", "key": "DTNAMESPACE"}]}


I have attached the screenshot of the problem from dynatrace.



problem.jpg (112.0 kB)
avatar image Sebastian K. Mayana K. · Jun 27 at 01:01 PM 0
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Actually you have info about which server, this is entitity ID, and name in entitiy name. There is no info about metric violation and that's true. Are you sure that there is proper configuration in splunk? It looks like some of fileds are ignored by splunk.

Sebastian


avatar image Mayana K. Sebastian K. · Jun 27 at 02:02 PM 0
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Yes, We have all the configurations in both dynatrace and splunk. Below screenshots for your reference.


Splunk conf:


Dynatrace conf:

splunk-conf.jpg (89.5 kB)
dt-conf.jpg (96.1 kB)
avatar image Sebastian K. Mayana K. · Jun 27 at 04:24 PM 0
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I’m not sure if Splunk is reading problem details string, there are informations you need. This may be problem.

Sebastian

avatar image Mayana K. Sebastian K. · Aug 16 at 07:03 AM 0
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Hi Again,


Now am trying to send the problem instead of pull from splunk API. When am adding custom payload as "event": "hello world" getting the success message.


If am adding any other parameters PID,State etc then i am getting 400 bad request.

success.png (41.3 kB)
failure.jpg (93.3 kB)
avatar image Sebastian K. Mayana K. · Aug 16 at 11:15 AM 0
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Splunk is waiting for special structure of JSON that can be parsed on it. I don’t think it is possible to send whatever you want.

avatar image Mayana K. Sebastian K. · Aug 16 at 11:53 AM 0
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we require these all fields in splunk


{
"ImpactedEntities":{ImpactedEntities},
"ImpactedEntity":"{ImpactedEntity}",
"PID":"{PID}",
"ProblemDetailsText":"{ProblemDetailsText}",
"ProblemID":"{ProblemID}",
"ProblemImpact":"{ProblemImpact}",
"ProblemSeverity":"{ProblemSeverity}",
"ProblemTitle":"{ProblemTitle}",
"ProblemURL":"{ProblemURL}",
"State":"{State}",
"Tags":"{Tags}"
}


avatar image Sebastian K. Mayana K. · Aug 16 at 12:47 PM 0
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Yes but I was talking about those bad requests exceptions :) I saw there single fields payloads

Sebastian

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