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Question by Akshay S. · Aug 06 at 12:35 PM · dynatrace saas oneagent

Information about dynatrace SaaS/Oneagent integration with Zenoss

Hi Folks,

Has anyone done the dynatrace SaaS/Oneagent integration with Zenoss.

Does it have custom API that can be exposed to zenoss.

Kindly help.

BR,

AK

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avatar image Akshay S. · Aug 08 at 08:13 AM 0
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Hello Folks,

Really need help on this.

BR,

AK

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Answer by rastislav d. · Aug 08 at 08:39 AM

maybe you should describe what is your goal. there is more integration points in dynatrace, usage depends on what you want to achieve

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avatar image Akshay S. · Aug 08 at 12:14 PM 0
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Hi Rastislav,

Thanks for your response.

The goal is to send alerts from dynatrace to zenoss and then to Service Now to cut the tickets.

BR,

AK

avatar image rastislav d. Akshay S. · Aug 08 at 12:47 PM 0
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i'm not aware of zenoss alert/event/whatever external creation process, but dynatrace ootb suports sending json payload to webhook url or email. if zenoss somehow supports this you can use it. if not you will need to build some listener which will create/update zenoss items.

another option is to use direct dynatrace-snow integration which is ready to use.

avatar image Akshay S. · Aug 08 at 02:02 PM 0
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Hi Rastislav,

Thanks for the response.

Any Document/Informative link do you have for both,

1. Sending json payload to webhook url or email.

2. Direct dynatrace-snow integration.

BR,

AK

avatar image rastislav d. Akshay S. · Aug 08 at 02:33 PM 0
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https://www.dynatrace.com/support/help/setup-and-configuration/integrations/third-party-integrations/

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Answer by Akshay S. · Aug 07 at 07:05 AM

Hi All,

Has anyone done this? Need help on this.

BR,

AK

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