question

Sreedhar M. avatar image
Sreedhar M. asked ·

Dynatrace Live chat visibility to users

hi All,

As sometimes we share the sensitive details with the in-product dynatrace live chat , does the other Users in the environment will have visibility of chat of the Admin/other users? As we would like to restrict the visibility of few users as much as possible except read access to few dashboards.

Thanks,

SM

dynatrace saasadministrationserviceschat
10 |2000000 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 50.0 MiB each and 250.0 MiB total.

1 Answer

Sebastian K. avatar image
Sebastian K. answered ·

Each user can view only own chat. Problem is when multiple users are sharing the same account.

Sebastian

Share
10 |2000000 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 50.0 MiB each and 250.0 MiB total.