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Incidents / Problems report template for NOC team

snakhuda
Participant

Looking for some guidance on how to build and schedule weekly incidents/problems report for NOC team. It would be great if someone could list down all the steps and a sample template.

API calls to generate problem report (time frame: last 7 days)

Convert report output in excel format

Email weekly report output / link to NOC team


thanks!!

Salman



2 REPLIES 2

skrystosik
DynaMight Guru
DynaMight Guru

I think you will have to create dashboards for incidents you have and then use dynatrace option for generating reports based on dashboards.

Sebastian


Regards, Sebastian

Bert_VANDEGAER_
Participant

Use the API call: /problem/feed

and export data regularly into e.g. ELK and report from there?


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