14 Oct 2019 08:27 AM - last edited on 28 Sep 2022 11:06 AM by MaciejNeumann
Dear All,
Do we have a way to exclude the Datacenter services from the Service quality reports, and only the OneAgent instrumented hosts should be considered for the Top 5 infrastructure problems?
Regards,
Babar
14 Oct 2019 08:45 AM
As I know, there is no way to modify how reports are generated. You can create your own reports using API and some external tool.
Sebastian
14 Oct 2019 09:28 AM
Hello @sebastian k.
I guess, the Service quality reports should not consider the Datacenter services/hosts, which can mislead the information in various situations, for example, in our case all the Citrix Software Services/Hosts were pointed out for infrastructure problems.
Regards,
Babar
15 Oct 2019 09:07 AM
You're right. In general we are not using those authogenerated reports at all, we have some cockpits and we are making reporting based on them.
14 Oct 2019 03:47 PM - last edited on 16 Oct 2023 03:37 PM by random_user
Hi Babar! Service quality reports will soon be replaced by dashboard reports (check out our https://community.dynatrace.com/spaces/483/dynatrace-product-ideas/idea/181318/planned-enhancements-...), because they have the major advantage of being fully customizable. Do you see that addressing your needs? If not, what would you be missing?
14 Oct 2019 08:51 PM
Hey @Roman W. The SQR will be removed? I dont see how the dashboard right now can replace such tool.
In fact Reports are more like a C-Level Report, while dash are more... Ops(DevOps/NoOps, what ever).
15 Oct 2019 06:39 AM
Hi Dante! What's the differentiator that you see between a report and a dashboard?
15 Oct 2019 07:26 AM
Hello @Roman W.
These reports with the Dynatrace score liked by the business to understand the trend in a glance.
Dashboard enhancement is a magnificent step, also, I would favor having these reports available.
Provide us a feature to exclude the Datacenter services from the Service quality report or this should be done automatically by Dynatrace.
Regards,
Babar