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Ajo G. avatar image
Ajo G. asked ·

HP Service Manager and Dynatrace integration for auto incident creation

Hello All,

From the forums and replies, I am aware that there is no out of the box integration between HP Service Manager (version 9.40) and Dynatrace Managed. Webhook integration is a possibility and we are exploring it.


I need assistance on the following:

  • From HP Service Manager side, is an end point URI is all that need to be configured?
  • Is there any specific permissions to be assigned? like user roles, read/write permissions to incident table etc

Please appreciate any help if anyone has implemented similar integrations. Thanks


Regards,

Ajo George

Dynatrace Managedproblem detection
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1 Answer

Sebastian K. avatar image
Sebastian K. answered ·

In general this question should be asked on HP Service Manager community :)

https://community.microfocus.com/t5/Service-Manager-Service-Center/Connecting-to-HPSM-through-REST-api/td-p/942066

I hope this is right post on community :)

Sebastian

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