question

Babar Q. avatar image
Babar Q. asked ·

Integration with BMC event management

Dear All,

How to integrate Dynatrace Managed with BMC event management?

Regards,

Babar

configurationDynatrace Managedalertingadministration
10 |2000000 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 50.0 MiB each and 250.0 MiB total.

1 Answer

Sebastian K. avatar image
Sebastian K. answered ·

According to documentation, webhook should be way to do that:

https://docs.bmc.com/docs/display/public/tsim105/Creating+events+with+web+services

Sebastian

9 comments Share
10 |2000000 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 50.0 MiB each and 250.0 MiB total.

Hello @sebastian k.

We want to integrate through a script, as the customer has only this option available at the moment. Later on, they will move to the BMC TrueSight so we can use the WebHook.

Do we have a way to use any generic plugin for this purpose like we are using in the AppMon?

Regards,

Babar

0 Likes 0 · ·

There is no such thing. Only Idea I have is kid of cron script that will be executed every minute (or more often if you need) and will collect problems via DT API and then push them to BMC. But you will have to develop this kind of script.

Sebastian

0 Likes 0 · ·
Hello @sebastian k.
What can be the expected impact on ActiveGate/Cluster performance, in case we follow the path as a workaround?

Regards,

Babar

0 Likes 0 · ·

Shouldn't be any.

0 Likes 0 · ·

Hello @sebastian k.

Is the SNMP trap supported by Dynatrace Managed to ship the anomalies to third party tools?

Regards,

Babar

0 Likes 0 · ·

Hello @Silvia M.

Getting the following message on the access of URLs inside the shared link.

Regards,

Babar

0 Likes 0 · ·
1572257943243.png (66.4 KiB)

https://github.com/Dynatrace-Reinhard-Pilz/snmptrap I think this one should work.

Cheers

Silvia

0 Likes 0 · ·

To make sure that there will be no impact, please take a look ahead at https://www.dynatrace.com/news/blog/best-practices-for-accelerating-dynatrace-apis-within-large-monitoring-environments/. If you follow the bets practices you will be fine.

Btw it would never make sense to query the API more often than every minute, as the minimum display resolution is anyway one minute.

Regards

Silvia

0 Likes 0 · ·

Space Topics

mobile monitoring dotnet synthetic monitoring reports iis chat kubernetes servicenow amazon web services mysql mainframe rest api errors cassandra dashboard oneagent sdk cmc application monitoring openkit smartscape request attributes monitoring developer community user tagging log monitoring services ufo syntheticadvisory activegate ip addresses auto-detection high five award oracle hyperion webserver uem usql iib test automation license web performance monitoring ios news migration management zones index ibm mq web services custom event alerts notifications sso host monitoring knowledge sharing reports browser monitors java hybris sap vmware maintenance window user action naming javascript appmon ai synthetic classic availability tipstricks automation extensions session replay diagnostic tools permissions davis assistant faq documentation problem detection http monitors server easytravel apdex aws-quickstart network docker tags and metadata cloud foundry google cloud platform synthetic monitoring process groups account usability dynatrace saas gui paas openshift key user actions administration user actions postgresql synthetic locations oneagent security Dynatrace Managed user management custom python technologies mongodb openstack user session monitoring continuous delivery citrix configuration alerting NGINX action naming linux nam installation masking error reporting database mission control jmeter recorder apache mobileapp RUM php threshold azure purepath davis scripting agent aix nodejs android