question

saurav g. avatar image
saurav g. asked ·

How to create Email plugin to add Email body in the problem notification email setup for SaaS Login.

Hi All,

I have a requirement to develop a plugin that will add an email body to the problem notification email integration set up, so I could send the information on the error orother available placeholders. Something like as in the below screenshot.

I am looking for suitable choices that I should make to start with, kindly guide me.

configurationextensionsgui
email-body.png (61.9 KiB)
1573558983755.png (117.2 KiB)
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1 Answer

Julius L. avatar image
Julius L. answered ·
I'm not sure what you are trying to achieve, but you cannot write any plugin that will modify or extend the functionality of how email problem notifications are sent.

Email body is just a text and you can use the any of the available placeholders displayed in the list.

If you need any other information from the problem or from the environment, the only solution is to write a daemon and use the custom webhook problem notification. Your daemon will process the information and also can fetch additional data by using Dynatrace API is necessary.

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