How is defined by default the Real user identifier on Mobile Apps ?

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Question by Frédéric C. · Feb 23, 2020 at 10:46 AM · mobile monitoring mobileapp

How is defined by default the Real user identifier on Mobile Apps ?

Hi,

We used Dynatrace for monitor Native mobile application whit pluguin classpath 'com.dynatrace.tools.android:gradle-plugin:7.2+

For the moment we do not use "user tag" configuration.

We would like to known how Real user identifier ? What is the default rules used by dynatrace for correlate several session to the same "Real user identifier" ?

Regards

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Answer 1 · 2020-02-24T07:12:30Z

Best Answer

Answer by Patrick H. · Feb 24, 2020 at 07:12 AM

any identifier (email address, UUID, ...) can be used with identifyUser API and session with same identifier are then grouped in session overview

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Answer 2 · 2020-02-23T13:11:45Z

Answer by Yos N. · Feb 23, 2020 at 01:11 PM

Hi Frederic C,

From documentation about user sessions: "For mobile apps, dynatrace identifies individual users based on the specific mobile device they use. For web applications, user identification is achieved by storing a persistent cookie within each user’s browser."

HTH

Yos

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How is defined by default the Real user identifier on Mobile Apps ?

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