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This question was closed Mar 06, 2020 at 06:51 AM by SB for the following reason: The question is answered, right answer was accepted
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Question by SB · Feb 26, 2020 at 04:48 AM · RUM application monitoring user tagging

Can user name be identified in browser extension

hi , can we capture user name through RUM browser extension ?

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Answer by Suresh K. · Feb 26, 2020 at 06:35 AM

Hi,

Are you talking about capturing logged in user name from application where injection is done through browser extension? If yes then you can captured that, the process remain same as normal RUM monitoring. See below documentation


https://www.dynatrace.com/support/help/how-to-use-dynatrace/real-user-monitoring/how-to-use-real-user-monitoring/cross-application-user-session-analytics/identify-individual-users-for-session-analysis/

Basically you need to identify the JS variable, CSS selector, Cookie, meta tag and request attribute that expose/store the user name. Once you identified then configure that in user tag setting>> under Application setting and you will be able to capture the name.


Thanks

Suresh

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