Get traces from K3s cluster using the Dynatrace operator

[chandra-zs]

I have installed Dynatrace operator in my K3s cluster. I can see metrics in Dynatrace but i can't see any traces. I have so many services running in my K3s cluster but I can't see any service under Service section of Dynatrace. Please share any link to get metrics, logs and traces of K3s cluster, workloads, host metrics, logs, traces.

[Mizső]

Hi @chandra-zs,

What do you see at your process? Do you have any message on the process view?

Step1 click on your process:

Step2 check the possible message at the process:

I hope it helps.

Best regards,

Mizső

[chandra-zs]

Hi @Mizső 

I can't see any containers and process under my pod in kubernetes cluster.

[chandra-zs]

Hi @Mizső 

But in hosts under process section i can see message like Activation of deep monitoring was unsuccessful. Cloud pls help me how to resolve this.

[Mizső]

Hi @chandra-zs,

What can be found above the Kubernetes-services? Nothing?

Could you please click-on the test app service and you should find a related services section. In this section you can chose a service and then you can analyize the distributed traces:

Step1: click on the Kubernetes service:

Step2: Click on one related service.

Step3: You can reach the distributed traces.

Best regards,

Mizső

[chandra-zs]

Hi @Mizső,

I can't see any related services under service. Below i am attaching screenshot. In hosts section under process it showing Activation of deep monitoring was unsuccessful. TIA

[chandra-zs]

Hi @Mizső 

I can see different messages under system performance for different languages.

[Mizső]

Hi @chandra-zs 

Your node.js version is not supported however it is a LTS vesrion.

Here is the supported node.js versions:

Node.js | Dynatrace Docs

Regarding GO you can follow the link in the message and enable the Go static injection.

Best regards,

Mizső 

[chandra-zs]

Hi @Mizső 

I have installed supported nodejs but i can't see any traces. When coming to Go application i tried to enable go static monitoring in the settings but it is saying oneagent 1.23+ version is required. My oneagent version is 1.26+. TIA

[chandra-zs]

Hello @Mizső 

I have installed dynatrace in classic full stack mode using crd's. The oneagent will apply auto instrumentation right. Why i am not able to see any traces under distributed traces. Please doc or steps to get traces, metrics, logs from the host and k8s cluster workloads.  TIA

[Mizső]

Hi @chandra-zs,

I suggest to open a support case and share more information with the support team.

Best regards,

Mizső 

[chandra-zs]

I have installed dynatrace operator in my k8s cluster. I can see metrics, logs but i can't see any traces in dynatrace. As per documentation dynatrace operator will install oneagent and oneagent will apply auto instrumentation to collect traces. But why i am not able see any traces. Cloud some one help me.

[Ana_Kuzmenchuk]

Hi @chandra-zs, were you able to solve the issue in the meantime? The Community would really appreciate if you shared the solution / what you have tried / what you've heard back from the Support 🙂 Thanks!