SSO Error When Using run Start

DD_Developer · ‎24 Apr 2024

Hi,

I am currently able to create an app using the following versions.

Node JS Windows : V20.11.0

dt-app@0.115.5

Microsoft Windows [Version 10.0.19045.4291]
(c) Microsoft Corporation. All rights reserved.

C:\Users\XXXXXX>node --version
v20.11.0

C:\Users\XXXXXX>npx dt-app@0.115.5 create

Hello there! Welcome to the Dynatrace App Toolkit.
You can build, develop, and deploy your apps all from here.
Now we'll just need a few details to get you going!

? Enter the name for your app
C:\Users\XXXXXX>cd documents

C:\Users\XXXXXX\Documents>npx dt-app@0.115.5 create

Hello there! Welcome to the Dynatrace App Toolkit.
You can build, develop, and deploy your apps all from here.
Now we'll just need a few details to get you going!

? Enter the name for your app DynApp
? Enter your environment url https://{environmentid}.apps.dynatrace.com
√ Successfully installed all dependencies
Git not found, skipping repository creation

--------------------------------------------------------------------------------
Your setup is complete, you can start hacking!

After the app is created, When I try to run the dev server using npm run start, I am encountering the following issue.

I am connected to my office network using VPN and trying to run the following command.

C:\Users\XXXXXX\Documents>cd dyn-app

C:\Users\XXXXXX\Documents\dyn-app>npm run start

> dyn-app@0.0.0 start
> dt-app dev

 DT-APP:  Started local development server
Error: Could not resolve the SSO-URL for 'https://{environmentid}.apps.dynatrace.com'
Http(s) request failed: read ECONNRESET
Terminate batch job (Y/N)? y

C:\Users\XXXXXX\Documents\dyn-app>code .

C:\Users\XXXXXX\Documents\dyn-app>

Error: Could not resolve the SSO-URL for 'https://{environmentid}.apps.dynatrace.com'
Http(s) request failed: read ECONNRESET

When I look at the following path for log file,

C:\Users\XXXXXXXX\Documents\dyn-app\.dt-app\logs

I see the following :

2024-04-24T17:40:56.144Z DEBUG [TELEMETRY] Reading package.json
2024-04-24T17:40:56.160Z DEBUG [TELEMETRY] Initializing OpenKit
2024-04-24T17:40:59.552Z DEBUG [TELEMETRY] Creating a new HTTP and HTTPS://{environmentid}.apps.dynatrace.com'
2024-04-24T17:41:07.541Z DEBUG [HTTP(S)] Execute GET request without allowing redirection to 'https://{environmentid}.apps.dynatrace.com/platform/oauth2/authorization/dynatrace-sso'
2024-04-24T17:41:07.542Z DEBUG [TELEMETRY] Tracing request https://{environmentid}.apps.dynatrace.com/platform/oauth2/authorization/dynatrace-sso
2024-04-24T17:41:07.748Z DEBUG [AUTH] Could not resolve the SSO-URL for 'https://{environmentid}.apps.dynatrace.com'
2024-04-24T17:41:07.748Z DEBUG [AUTH] Error: Http(s) request failed: read ECONNRESET
2024-04-24T17:41:07.750Z ERROR Error: Could not resolve the SSO-URL for 'https://{environmentid}.apps.dynatrace.com'
Http(s) request failed: read ECONNRESET
2024-04-24T17:41:07.750Z DEBUG [TELEMETRY] Reporting crash
2024-04-24T17:41:07.750Z DEBUG [TELEMETRY] Closing OpenKit connection

Can you please let me know what am i missing?

If Any proxy settings are required, Please let me know where do I need to execute.

UPDATE : The app ran successfully when VPN was disabled. Can you please let me know where can i find instructions for setting up Proxy in case of VPN.

Thanks in advance.

SarahFaustmann · ‎25 Apr 2024

Hi @DD_Developer,

Have you looked at the proxy server section of our connectivity issues troubleshooting guide? You need a proxy server (for HTTP and HTTPS connections) configured on your machine, as well as set it up according to your company settings.

Kind regards,

Sarah

DD_Developer · ‎25 Apr 2024

@SarahFaustmann ,

Thanks for the documentation about proxy settings. I did notice that we have a proxy server by using the following command

echo %http_proxy%

How do I configure this at the machine level? Do I need to execute the following commands ?

export HTTP_PROXY=<your proxy>
export HTTPS_PROXY=<your proxy>

educampver · ‎30 Apr 2024

Hi @DD_Developer, the command for configuring proxies in Windows is a bit different. This should work:

set HTTP_PROXY=http://proxy_userid:proxy_password@proxy_ip:proxy_port
set HTTPS_PROXY=http://proxy_userid:proxy_password@proxy_ip:proxy_port

Let us know if we can help in any other way.