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Adding new node failure

Monitores_DC
Newcomer
Hello.
 
While trying to install a second node to a DT Managed cluster, we get the following error:
 
Jun 7, 2022 16:01:25
Adding new node with ip xxx.xxx.xxx.xxx failed. Reason: Cannot get list of cluster nodes from seed node, error: Failed to send GET request to https://xxx.xxx.xxx.xxx.:8021/api/v1.0/onpremise/firewallManagement/clusterNodes, error 500 - {"error":{"code":500,"message":"Internal Server Error occurred. It has been logged and will be investigated."}}
 
Can someone help us?
Thanks.
4 REPLIES 4

pahofmann
DynaMight Guru
DynaMight Guru

Best to open a support request for that.

Dynatrace Certified Master - Dynatrace Partner - 360Performance.net

My cluster version is outdated, because the operating system does not support higher versions. We need to add a cluster node to update later.
Will the support team assist us?

Yes I'd still give it a shot.

Dynatrace Certified Master - Dynatrace Partner - 360Performance.net

Thanks !! I have opened the ticket #44625

Regards !

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