cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Dynatrace detecting service name prepord but the service belongs to production

Jivan
Participant

The service is from production but the name is detected prepord.

Jivan_2-1707980527423.png

 

Checked service naming rule 

Jivan_0-1707980407399.png

 

our development team checked from there side and server administrator too but no issue from there side 

Please can i know how dynatrace detecting this name?

5 REPLIES 5

PacoPorro
Dynatrace Champion
Dynatrace Champion

Could you please check properties and tags WebServer Name?

PacoPorro_0-1707983118786.png

You can see built-in service naming rules under Settings>Server-side service monitoring>Service naming rules

PacoPorro_1-1707983210121.png

 

Jivan
Participant

Thank you for responding
here are properties of service and web server name is dmswebint-prepord. Is service name detected from web server name.

 

Jivan_1-1707984484874.png

 

 

PacoPorro
Dynatrace Champion
Dynatrace Champion

Then you should check your apache conf files to find the webserver name 

Hi @PacoPorro I have checked apache conf file but i did not find anything in that file too.

PacoPorro
Dynatrace Champion
Dynatrace Champion

Keep in mind this webserver name is something captured from the Apache configuration, not created by Dynatrace.

Featured Posts