New UI Search (is horrible, doesn't work according to docs). How to make useful?

[nathan_tennant]

The new UI is horrible. I don't know how else to describe the functionality removed by the new search. I cannot search for anything without knowing exactly what it is. In the past using this to find groups of things quickly or candidates for troubleshooting sequences or threshold adjusting. At this point if I know the name of the host I can put the name in search and get no results.  I can't type host:hostname as per instructions in documentation and nothing. I have to type:
'>' then type "host" THEN type the 'hostname' to find a single host.  how does this add anything to my experience?  Why wouldn't I just go to hosts then find the host, there?

Please fix.  I really used the ability to open search text in the entire tenant. I find the inability to use it a very strong negative in recommending this product.

Thanks,

[uhh]

This is a very spot-on description of the new search.

If you know exactly where to find something and what it is called - then you might 'find' it - but then - why even bother to search? Some stuff is still not searchable and you are better off just clicking by guessing than using the search.

You really need to work on this - a lot.
If it ain't broke don't fix it. 

[RomanW]

Hi Nathan, thanks for your feedback! We're aware about the need to "simply search for hosts" or similarly prominent artifacts. We're do plan to improve the current search experience for entities in Grail and we'll provide further details, once an update is available.

[m3tomlins]

For many people at my company, we used the old search quite religiously for learning - finding things in Dynatrace we never knew existed there before. Maybe we know a service name (or part of one). Maybe we know the prefix to a host name, but nothing more. The old search was like one-click to Universal Searching Awesomeness.

I have lots of folks that are avoiding switching to the new GUI simply because they miss/love the old search.

[GabrieleHB]

Hi all. Thanks for the feedback. We're aware of the limitations you're facing, and are working on improving the experience. It seems like most of the feedback is about searching across multiple entity types simultaneously. In the meantime, while we're working on improvements, I recommend typing ">" followed by "Entities" to search across a selection of common entities. We have similar 'umbrella' categories for "Kubernetes" and "Applications". If there is a need for additional 'umbrella' categories – please provide feedback on those that would be most useful to you.

@uhh you mention that "Some stuff is still not searchable" – can you please provide some details on which categories/sources are missing, and I can confirm if these are on the roadmap.

@nathan_tennant you're right, the docs were outdated. They should be fixed now.