PurePath NGINX WebRequest: [URI not available]

[diazAP]

Hello,

I have an issue with Trace menu.

I have a service that gives back a response between 200 OK or 400 Bad Request. When the return is 200 OK, the Trace menu will bring up other service information with details. When it returns, 400 Bad Request brings up this message.

Trace diagnostic messages

Some data could not be collected or transmitted. This is most likely due to a resource congestion on network, host or process level in your monitored environment (Diagnostic code: C0)

Required information was not sent by the OneAgent. If this happens regularly, this might indicate a OneAgent bug (Diagnostic codes: C6, A6)

What can I do? currently I have updated dynatrace oneagent version 1.271.135. Thank you.

[Julius_Loman · Accepted solution]

This means basically means OneAgent was unable to capture all the information. First, check if you are running a supported version of NGINX and then you can reach out to Dynatrace One to provide you with more detailed information on why this is happening.