Getting 502 bad gateway error for ruxit agent injection on web application

[SESA284306]

I'm unable to capture RUM data for a web application hosted on AKS. Upon checking developers tool, ruxitagent injection is timing out with 502 bad gateway error. I have enabled "Java/.NET/Node.js/Golang/PHP runtime metrics + WebServer metrics in Infrastructure Mode " under monitored technologies for these hosts. Any suggestion on how to fix this issue ? aks

[Babar_Qayyum]

Hello @Shikha Y.

Have a look at the below link for the 'Firewall constraints for RUM'.

https://www.dynatrace.com/support/help/how-to-use-dynatrace/real-user-monitoring/setup-and-configura...

Also, the following is a troubleshooting section.

https://www.dynatrace.com/support/help/how-to-use-dynatrace/real-user-monitoring/setup-and-configura...

Regards,

Babar

[SESA284306]

Firewall configuration has been checked and its working as expected.